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Posts Tagged ‘Backzup’

Moving to Crashplan online backup

March 10, 2012 4 comments

I recently detailed my problems with Backzup and LiveDrive, and have since found Carbonite’s throttling of backup speeds has made the service unusable. I had to contact Carbonite after upgrading my server from a 10.6 Atom to 10.7 i3 setup, as the backup set was frozen and a new one started. I had around 200Gb of data in the backup, and since Carbonite throttle backup speeds to make the service unusable at around 300Gb I could only get half way through the second backup. Contacting Carbonite about the problem resulted in having to delete all the backups and start again, but the speed stayed low and after six weeks I had backed up 60Gb.

I have had no reply from Backzup in the ten weeks since my account was suspended, and LiveDrive said it wasn’t their problem. Also, Firefox warns that https://backzup.com is untrusted as it uses a self-signed certificate, making me wonder how much thought the clowns behind Backzup gave their service. Time to switch to a new online backup company. Read more…

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What’s up with Backzup?

January 9, 2012 6 comments

On 14th December 2011 I signed up for a free 512Gb online backup account at Backzup. I was initially doubtful that the service could provide that amount of free backup, but it worked well. Backzup is (was?) a Livedrive re-seller, so the software you download is from Livedrive, and you use the Livedrive web site to manage or access your backup.

My reason for trying Backzup was a problem with my Carbonite account. I have used Carbonite for my online backup needs for over two years, and while the service has previously worked well I have now hit the point where Carbonite are throttling my backup so much it’s impossible to use. When I recently upgraded my server hackintosh I moved all the files from the old server to the new one using the Mac Migration Assistant. When I re-installed the Carbonite software on the new server and transfered the backup account the old backup set was retained, and a new one started. The backup set contains 189Gb, so the old 189Gb remained on the Carbonite servers and a new 189Gb backup was started. Carbonite slow down your backup once it gets too big, so mine is wallowing at around 300Gb with over 70Gb remaining. The upload speed is now limited to around 100kbit/second, so I am now waiting for 30 days since the old backup was last seen. At that time the old backup should be deleted, and I can finish the new backup in a reasonable time.

Backzup sounded like an ideal solution, offering 512Gb for free with no upload speed limits. I completed the initial backup of 204Gb in five days, which included suspending the backup a few times to do other things. The service then worked without issue until the 1st January 2012, when the Livedrive software reported it could not log into the account. My attempts to access the Livedrive web site returned a message that the account was suspended, but there is no way to contact Livedrive as I need to log into the account to access their support system. This happened at the point when I was considering upgrading to one of Backzup’s paid accounts, not for the extra space but to pay something for a good service. Read more…